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Hawaiian airlines cancellation policy ? To cancel your Hawaiian Airlines flight, follow these steps: Visit the Hawaiian Airlines website or contact their customer service directly. The customer service number can be found on their website. Provide your booking reference number and personal details to the customer service representative. Inform them of your decision to cancel the flight and provide the necessary information, such as the flight number, date, and passenger names. Check the cancellation policy for your specific ticket type and fare class to understand any applicable fees or refund eligibility. If eligible for a refund, confirm the refund method and any associated timeline. Follow any additional instructions provided by the customer service representative, such as returning your physical ticket, if applicable. Check your email for a cancellation confirmation, which should include details of any refund processed. Remember to cancel your flight well in advance to avoid any potential penalties or cancellation fees.